Pacific Springs will adopt a new No-Show & Cancellation Policy beginning April 15th, 2025
No-Show tee times have become a challenge many golf courses are dealing with, including us right here at The PAC. A No-Show for a booked tee time has a significant impact on the courses you love to play, the golfers who you share the courses with, and ultimately, your own golfing experience. Our No-Show policy is not about penalizing anyone; it's about promoting responsibility and ensuring that golf remains a vibrant and accessible sport for all. We understand life can be unpredictable, but a little consideration can go a long way in enhancing the golf experience for all golf fans. Let's come together to preserve the traditions and the camaraderie that make the game of golf so special to all of us.
Full transparency here golf fans...Pacific Springs endured over 2,800 No-Shows in 2024. The prior years have not been much better. So, you can understand this is an issue that needs to be addressed. How many times have you, the golfer, been unable to secure a tee time at your favorite course? Some quick math tells us the Omaha Metro Area Courses experienced over 37,000 No-Shows in 2024. This is 37,000 less opportunities you all had to play this great game and 37,000 less opportunities businesses had to collect revenue to help pay the large bills it takes to run a golf facility. To make the best game ever created more accessible to others, WE NEED YOUR HELP!
OFFICIAL COURSE NO-SHOW POLICY: A No-Show reservation is defined as any tee time that is not filled as it was reserved. No-Show penalties occur when a patron fails to honor a reservation made in their name. Individuals will be categorized as No-Show players if they meet the below criteria:
- They do not cancel or modify their tee time 1-hour in advance or arrive with fewer than the number of players reserved without contacting the Golf Shop 1-hour in advance.
- Full green fees will be charged for each player not canceled or modified 1-hour in advance before play is allowed.
- It will be up to the players in the group to get reimbursed by the absent golfer.
- You will then receive a rain-check for the total amount paid. Rain-checks expire at the end of the year.
- It is permissible to leave a voice mail when canceling or modifying a tee time if the staff is unable to answer the phone.
When determining a No-Show reservation, the Golf Shop staff will have discretion in cases of emergencies or inclement weather.
OFFICIAL COURSE CANCELLATION POLICY:
- When you make a reservation for a tee time at Pacific Springs Golf Club, you agree to our reservation and cancellation policies.
- All tee times must be canceled 12-hours in advance of tee time.
- Cancellations inside 12 hours cannot be done online. You must call the Golf Shop.
- It is permissible to leave a voice mail when canceling or modifying a tee time if the staff is unable to answer the phone.
- Same day cancellations within 1 hour of the booked tee time will be subject to a cancellation fee of 100% of booked green fee rate.
- Fees will be charged to the credit card on file.
- You will then receive a rain-check for the total amount paid. Rain-checks expire at the end of the year.
- You will not be charged if we are able to sell your canceled time.
- It is permissible to leave a voice mail when canceling or modifying a tee time if the staff is unable to answer the phone.
- Full green fees will be charged to the credit card on file for all group No-Show No-Calls.
- You will then receive a rain-check for the total amount paid. Rain-checks expire at the end of the year.
- If a patron has 3 No-Shows within a calendar year, the patron's account will be deactivated for the golf season.
- Fees may apply to re-instate account.
*A credit card will be required for all reservations made with Pacific Springs Golf Club. All fees will be collected the day-of-play.
